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What is convenience fee?

A convenience fee is a charge incurred for the privilege of paying for something with a payment method that would normally not be used for such a product or service.

In most cases when you order thru us we pay for your order upfront and you pay us at delivery time. Convenience fee is also used toward credit card transaction fee we pay to secure payment gateways.

A secure payment gateway is an e-commerce application service provider service that authorizes secured credit card payments for e-businesses, online retailers.

 


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How long does it take for a refund to show in my account?

Allow 3 business days for refund to be processed and show in your account.
We only refund orders that are cancelled within 10 minutes of being placed.